Professional Plating Inc recently underwent an intensive five-day recertification audit to ISO 9001:2015. The audit was conducted by DQS Inc.. ISO 9001:2015 is an international quality standard that is designed to make sure companies are following good quality practices.
Companies that wish to comply to ISO standards set procedures in place that show commitment to good quality and sound business practices in the areas such as Continuous Improvement, Customer Focus, Leadership and Process Improvement. Having set procedures in place allows work to be done in a consistent and efficient manner. Companies are audited to confirm that they are doing what they say they are doing. It is the organization´s responsibility to investigate and evaluate any non-conformances found during an audit so to continuously ensure full compliance to the applied standard. Several comments were made on this audit in areas where Professional Plating is exceeding the requirements of the standards/specifications.
Professional Plating has a long-standing commitment to meet and exceed our customer’s requirements with being quality certified since 2001. This commitment was again supported with this year’s audit with no corrective actions being issued and the recertification to ISO 9001:2015 being awarded to the Team at Professional Plating!
Due to the Covid-19 restrictions, this year’s audit was also unique. Instead of an auditor coming on-site, the audit was done 100% remotely using Microsoft GoToMeeting and video calls to walk the auditor through our processes. An annual surveillance audit is scheduled for next June.